Cosmo M. (Philadelphia, PA)  *Costco Review*
It is with great pleasure to inform you of the TEAM you have at Fante’s. I start with Bob. He was on time for our appointment and fully prepared. Bob was very thorough in his explanation of the recommended new units and the process necessary to meet Costco-PECO & Lennox rebates. During the process from application to installation, Bob returned all my calls in a timely fashion and responded professionally throughout our dealings.

Your installation coordinator also acted professionally as liaison between my order and various financial opportunities, which did not work out for me. She answered my queries promptly each and every time I called. She was always pleasant and knowledgeable about all the steps required to make the installation seamless.

  The installation team… The 3-man team was very focused on getting the job done, and done correctly. Everyone knew their individual roles and executed them quickly. A Philadelphia City row house does not provide very much space to maneuver large pieces of any type of goods. Needless to say, getting the air unit on the roof deck, and the new heater in the basement was a challenge which they met completely. The only time they stepped away from the installation was for lunch.

  It’s important for the Company leadership to know when a member does a very good job. In this case, five members of your team did extraordinary work.

Sean H. (Bordentown, NJ)  *Angie's List Review*
We had contacted Fante's for total replacement of A/C and heater units, they were out within two days.  The job took 1 business day.  The crew was incredibly polite and respectful. Cleaned up after all their work with no hassle at all.  I would recommend Fante's to anyone looking to have the same work we had done.  100% satisfied customer!

Alex & Susan K. (Woodbury Heights, NJ)  *Angie's List Review*
The company installed dual heating and air conditioning systems in our brick cape house.  The second floor was especially tricky because our attic is a little larger than a crawl space.  The installation took just two days.  The sales rep was excellent, and the installers he sent fit the challenges that go along with a 1941 house.  There was a lot of engineering that went on in making the HVAC units fit into our house.  The price was fair, the workers on time, and they respected our house and cleanliness.

Nancy & Carmen F. (Delran, NJ)
Around the end of March we called Fante's regarding lack of heat.  We are very pleased that our boiler has since been producing lots of heat and much less noise.  A special thanks to Jason for his expertise in dealing with this matter.

Charles W. (Willingboro, NJ)
Mr. W. stopped by the office to say how happy he was with our service and also complimented Jay as a “true professional”.

Sam B. (Burlington City, NJ)
"Five star service from Matt, Jessyka, Joanne and Rich… You have an excellent team!  On short notice your employees provided me with the plumbing I needed; literally from the ground up.  I will always remember the ‘more than fair’ deal you gave me 20 years ago on an electric water heater.  Today I am more at ease again.  THANK YOU!"

Kenneth D. (Willingboro, NJ)

Kenneth called our office to say how happy he was with our service this morning (4/24/15). PSEG recommended that he call us after they diagnosed a T-stat wiring issue. He said his tech was “polite, professional and efficient.” He said he will definitely use us again.

Joseph S. (Eastampton, NJ)
"Fante's heating and a/c service was above my expectations.  They installed my new Lennox Heating and A/C units and hot water heater in two days, very clean and professional installers."

William M. (Burlington, NJ)
"No problem from start to finish.  They were punctual, removed old equipment and explained the operation of the new system."

Natalie M. (Mantua, NJ)
"I must begin by saying that I don't usually write reviews (this is my first on AL) because, normally, most work simply meets my bare minimum expectations.  I feel that earns a "C" or "B" rating, which means the company did an ok job for an ok price.  But this is exactly why I'm writing this review...because Fante's EXCEEDED my expectations, and that's what earns an "A" in my book." 

"I had about 5 estimates done for what was a major job and major expense for me.  Fante's not only had one of the most reasonable quotes, but they returned several calls to make adjustments to the contract.  (You must understand that I've been burned several times by verbal promises so now I insist on everything in writing.)  After several alterations and additions to the contract, we signed, and Fante's workers came out in about a week. They were great.  They showed up on time every day as they had promised (that alone should earn "A" reviews these days!) and worked quickly and efficiently.  They were clean, professional, and finished the work in 3 days.  Even when one of the employees installed the new thermostat too low on the wall (the previous one had been handicap accessible), I made mention of it and the head worker immediately moved it up to the appropriate eye-level.  He was friendly and amicable, something I really appreciate in any worker who comes into my home.  Overall, the experience was great, including everyone from the girl who helped make the appointment, to the guys who came to do the work.  Great job!"

 

Updated Note:
"So we decided we wanted a "fancy" thermostat that would allow us to adjust the settings while we were out of the house.  We originally bought a WiFi attachment, but the technician who came to help us program it said that for the same price, he could replace the "older" thermostat with a new thermostat.  I was happy as a clam!  He installed it quickly and took some time to show us how to set up the program.  I also had a question about different temperature zones in the house, and he showed me how to increase the fan intensity to compensate for the temperature fluctuations.  Rich is a great asset to the company.  He, too, was friendly, knowledgeable, and kind.  A definite referral by us!"

Sincerely, Donna S. (Riverside, NJ)
"I called to set up an estimate and Jessyka answered the phone.  She was just as pleasant as could be.  She explained how the process would work and what I should expect.  Great customer service is all I can say.  Rich came out to give me an estimate on plumbing, and I was very pleased with the price.  Matt and his helper came out to do the work, what a great job they did. They left no mess whatsoever and made sure everything was ok with me. Thank you so much for the great service I have received."

Mark S. (Eastampton, NJ)
"I would like to take this opportunity to thank you and compliment you for the outstanding service your firm provided as a result of a service call we placed earlier today.  I only wished I had known about your company when we had the HVAC systems replaced last November; otherwise, we most definitely would have used your company.  Regardless, given the opportunity, we will not hesitate to recommend your company to others and will continue to use your company for future service calls."

Allison S. (Haddonfield, NJ)
"The guys who did my installation were awesome and such a pleasure to have in my home, they were very respectful and cleaned up after themselves.  They did great work and the furnaces are keeping us very warm!!!"

Deborah B. (Lumberton, NJ)
"Called for estimate. Received a response the same day.  Arrived to review the project and given an estimate as promised.  On install date, arrived promptly, coordinated work with the electricians and completed the work as promised.  Included us in every aspect of the work.  Pleasant, courteous, knowledgeable.  Cleaned up when work was completed.  Met or exceeded our expectations.  Would definitely use them again."

Geraldo M. (Willingboro, NJ)
"They sent someone right away and he knew exactly what was wrong when I described the problem.  He gave me info about the unit that it was a builder's model (cheap) and should probably be replaced in the next 1 - 2 years. I was very grateful for his knowledge and his extra information about our problems."

Frances T. (Willingboro, NJ)
"They installed my furnace, hot water heater and did a repair on my central air system.  They have a fair and great price.  I have used them many times.  They explain everything they do in full detail."

Linda M. (Burlington, NJ)
"I could not be happier that I joined Angie's List and called this provider.  They arrived within 2 hours of my call and had the unit repaired in a matter of minutes! So grateful for the fast, professional service; it's going to be 93 today!!!"

Michael B. (Hainesport, NJ)
"The entire project was completed in one day. Technicians showed up on time. They were very respectful, to include taking care in the house of floors, walls and carpeting. Very professional job! Completely satisfied with the workmanship. The technicians provided a complete operational training on the unit, thermostat and filter requirements. I would recommend this company for all your HVAC and plumbing needs."

Sarah J. (Willingboro, NJ)
"They did a fantastic job! I discovered at 7:30 on a Sunday morning (the same day I was due to leave for a vacation) water on the floor of my utility room. I called them, was told a plumber would call back once he got in. He called within 30 minutes, was at my house by 8:30, and was completely done with the job by 10:30! Which meant I only had to delay my vacation by an hour. He was very professional, also discovering that the chimney was not up to code (which he fixed). He was very nice and answered all my questions. On top of everything else, when I had priced out an estimate of how much it would cost before I called them, I expected to spend about $1500 (especially getting this done on a Sunday morning); it was less than $1000. This is the first time I've needed a plumber since moving here, but I'll definitely be using this company again!"

Frank K. (Mount Laurel, NJ)
"We used Fante's to replace our aging heat pump with a new Lennox two-stage system. Excellent work, and a great experience dealing with their staff from initial consultation through to installation and startup. They were at all times professional, courteous and knowledgeable, and patient even with multiple questions as we finalized scope. The experience on installation day was equally excellent, with the crew arriving on time and fully prepared to remove the old unit and install the new one. They worked efficiently and with care, cleaned up after themselves both inside and out, and did not leave until everything was done, the system was working and they had fully explained it's features and how to use it. An excellent experience overall!"

Kevin G. (Philadelphia, PA)
"Purchased a HVAC system through Costco; Fante's was the contracted installer.  Price (after discounts and rebates) was the best among 5 other quotes.  Scheduling was easy.  The team that did the install was polite, clean and efficient.  Work was completed in 3/4 of a day.  Fante's team registered the equipment and handled all paperwork for rebates."

Dorene G. (Willingboro, NJ)
"Thank you for your kindness in keeping me up to date concerning maintenance on my air conditioner.  You are appreciated for your efficiency.  Matt did a nice job and took pride in his work."

Glenn C. (Burlington, NJ)
"They checked our AC unit which is an older model and provided the needed Freon and since it has been working running perfectly all Summer!  They came on time, worked quickly and were very professional.  I would use them again."

Kenneth C. (Willingboro, NJ)
"It went very well.  Matt came in, examined the area and told us what was wrong.  Told us he had the part in the truck, quoted the price and completed the work within 15 minutes."

 

 

 

 

 

 

Fante's Plumbing, Heating and Air, 35 Charleston Road, Willingboro, NJ  08046
609-835-1512 or 215-525-1515   fax 609-835-2230

Home ¦ About Us ¦ Installations ¦ Service & Repair ¦ Maintenance Program ¦ Sales ¦ Expert Tips ¦ Contact Us ¦ Testimonials

 

Copyright © Fante's Plumbing, Heating and Air