Cosmo M. (Philadelphia, PA) *Costco Review*
It is with great pleasure to inform you of the TEAM you have
at Fante’s. I start with Bob. He was on time for our
appointment and fully prepared. Bob was very thorough in his
explanation of the recommended new units and the process
necessary to meet Costco-PECO & Lennox rebates. During the
process from application to installation, Bob returned all
my calls in a timely fashion and responded professionally
throughout our dealings.
Your installation coordinator also acted professionally as
liaison between my order and various financial
opportunities, which did not work out for me. She answered
my queries promptly each and every time I called. She was
always pleasant and knowledgeable about all the steps
required to make the installation seamless.
The installation team… The 3-man team was very focused on
getting the job done, and done correctly. Everyone knew
their individual roles and executed them quickly. A
Philadelphia City row house does not provide very much space
to maneuver large pieces of any type of goods. Needless to
say, getting the air unit on the roof deck, and the new
heater in the basement was a challenge which they met
completely. The only time they stepped away from the
installation was for lunch.
It’s important for the Company leadership to know when a
member does a very good job. In this case, five members of
your team did extraordinary work.
Sean H. (Bordentown, NJ) *Angie's List
We had contacted Fante's for total replacement of A/C and
heater units, they were out within two days. The job
took 1 business day. The crew was incredibly polite
and respectful. Cleaned up after all their work with no
hassle at all. I would recommend Fante's to anyone
looking to have the same work we had done. 100%
Susan K. (Woodbury
Heights, NJ) *Angie's List Review*
The company installed dual heating and air conditioning
systems in our brick cape house. The second floor was
especially tricky because our attic is a little larger than
a crawl space. The installation took just two days.
The sales rep was excellent, and the installers he sent fit
the challenges that go along with a 1941 house. There
was a lot of engineering that went on in making the HVAC
units fit into our house. The price was fair, the
workers on time, and they respected our house and
Nancy & Carmen F. (Delran, NJ)
Around the end of March we called Fante's regarding lack of
heat. We are very pleased that our boiler has since
been producing lots of heat and much less noise. A
special thanks to Jason for his expertise in dealing with
Charles W. (Willingboro, NJ)
Mr. W. stopped by the
office to say how happy he was with our service and also
complimented Jay as a “true professional”.
Sam B. (Burlington City, NJ)
"Five star service from Matt, Jessyka, Joanne
and Rich… You have an excellent team! On short notice
your employees provided me with the plumbing I needed;
literally from the ground up. I will always remember
the ‘more than fair’ deal you gave me 20 years ago on an
electric water heater. Today I am more at ease again.
Kenneth D. (Willingboro,
Kenneth called our office to
say how happy he was with our service this
morning (4/24/15). PSEG recommended that he call
us after they diagnosed a T-stat wiring issue.
He said his tech was “polite, professional and
efficient.” He said he will definitely use us
Joseph S. (Eastampton,
"Fante's heating and a/c service was above my
expectations. They installed my new Lennox Heating and
A/C units and hot water heater in two days, very clean and
William M. (Burlington,
"No problem from start to finish. They were
punctual, removed old equipment and explained the operation
of the new system."
Natalie M. (Mantua, NJ)
begin by saying that I don't usually write reviews (this is
my first on AL) because, normally, most work simply meets my
bare minimum expectations. I feel that earns a "C" or "B"
rating, which means the company did an ok job for an ok
price. But this is exactly why I'm writing this
review...because Fante's EXCEEDED my expectations, and
that's what earns an "A" in my book."
about 5 estimates done for what was a major job and major
expense for me. Fante's not only had one of the most
reasonable quotes, but they returned several calls to make
adjustments to the contract. (You must understand that I've
been burned several times by verbal promises so now I insist
on everything in writing.) After several alterations and
additions to the contract, we signed, and Fante's workers
came out in about a week. They were great. They showed up
on time every day as they had promised (that
alone should earn "A" reviews these days!) and worked
quickly and efficiently. They were clean, professional, and
finished the work in 3 days. Even when one of the employees
installed the new thermostat too low on the wall (the
previous one had been handicap accessible), I made mention
of it and the head worker immediately moved it up to the
appropriate eye-level. He was friendly and amicable,
something I really appreciate in any worker who comes into
my home. Overall, the experience was great, including
everyone from the girl who helped make the appointment, to
the guys who came to do the work. Great job!"
"So we decided we wanted a "fancy" thermostat that would
allow us to adjust the settings while we were out of the
house. We originally bought a WiFi attachment, but the
technician who came to help us program it said that for the
same price, he could replace the "older" thermostat with a
new thermostat. I was happy as a clam! He installed it
quickly and took some time to show us how to set up the
program. I also had a question about different temperature
zones in the house, and he showed me how to increase the fan
intensity to compensate for the temperature
fluctuations. Rich is a great asset to the company. He,
too, was friendly, knowledgeable, and kind. A definite
referral by us!"
Sincerely, Donna S. (Riverside, NJ)
"I called to set up an estimate and Jessyka answered the
phone. She was just as pleasant as could be. She
explained how the process would work and what I should
expect. Great customer service is all I can say.
Rich came out to give me an estimate on plumbing, and I was
very pleased with the price. Matt and his helper came
out to do the work, what a great job they did. They left no
mess whatsoever and made sure everything was ok with me.
Thank you so much for the great service I have received."
S. (Eastampton, NJ)
"I would like to take this opportunity to thank you and
compliment you for the outstanding service your firm
provided as a result of a service call we placed earlier
today. I only wished I had known about your company
when we had the HVAC systems replaced last November;
otherwise, we most definitely would have used your company.
Regardless, given the opportunity, we will not hesitate to
recommend your company to others and will continue to use
your company for future service calls."
Allison S. (Haddonfield, NJ)
"The guys who did my installation were awesome and such
a pleasure to have in my home, they were very respectful and
cleaned up after themselves. They did great work and
the furnaces are keeping us very warm!!!"
Deborah B. (Lumberton, NJ)
"Called for estimate. Received a response the same day.
Arrived to review the project and given an estimate as
promised. On install date, arrived promptly,
coordinated work with the electricians and completed the
work as promised. Included us in every aspect of the
work. Pleasant, courteous, knowledgeable.
Cleaned up when work was completed. Met or exceeded
our expectations. Would definitely use them again."
"They sent someone right away and he knew exactly what
was wrong when I described the problem. He gave me
info about the unit that it was a builder's model (cheap)
and should probably be replaced in the next 1 - 2 years. I
was very grateful for his knowledge and his extra
information about our problems."
Frances T. (Willingboro, NJ)
"They installed my furnace, hot water heater and did a
repair on my central air system. They have a fair and
great price. I have used them many times. They
explain everything they do in full detail."
Linda M. (Burlington, NJ)
"I could not be happier that I joined Angie's List and
called this provider. They arrived within 2 hours of
my call and had the unit repaired in a matter of minutes! So
grateful for the fast, professional service; it's going to
be 93 today!!!"
"The entire project was completed in one day.
Technicians showed up on time. They were very respectful, to
include taking care in the house of floors, walls and
carpeting. Very professional job! Completely satisfied with
the workmanship. The technicians provided a complete
operational training on the unit, thermostat and filter
requirements. I would recommend this company for all your
HVAC and plumbing needs."
Sarah J. (Willingboro, NJ)
"They did a fantastic job! I discovered at 7:30 on a
Sunday morning (the same day I was due to leave for a
vacation) water on the floor of my utility room. I called
them, was told a plumber would call back once he got in. He
called within 30 minutes, was at my house by 8:30, and was
completely done with the job by 10:30! Which meant I only had
to delay my vacation by an hour. He was very professional,
also discovering that the chimney was not up to code (which
he fixed). He was very nice and answered all my questions.
On top of everything else, when I had priced out an estimate
of how much it would cost before I called them, I expected
to spend about $1500 (especially getting this done on a
Sunday morning); it was less than $1000. This is the first
time I've needed a plumber since moving here, but I'll
definitely be using this company again!"
Frank K. (Mount Laurel, NJ)
"We used Fante's to replace our aging heat pump with a
new Lennox two-stage system. Excellent work, and a great
experience dealing with their staff from initial
consultation through to installation and startup. They were
at all times professional, courteous and knowledgeable, and
patient even with multiple questions as we finalized scope.
The experience on installation day was equally excellent,
with the crew arriving on time and fully prepared to remove
the old unit and install the new one. They worked
efficiently and with care, cleaned up after themselves both
inside and out, and did not leave until everything was done,
the system was working and they had fully explained it's
features and how to use it. An excellent experience
Kevin G. (Philadelphia, PA)
"Purchased a HVAC system through Costco; Fante's was the
contracted installer. Price (after discounts and rebates)
was the best among 5 other quotes. Scheduling was easy.
The team that did the install was polite, clean and
efficient. Work was completed in 3/4 of a day. Fante's
team registered the equipment and handled all paperwork for
"Thank you for your kindness in keeping me up to date
concerning maintenance on my air conditioner. You are
appreciated for your efficiency. Matt did a nice job
and took pride in his work."
Glenn C. (Burlington,
"They checked our AC unit which is an older model and
provided the needed Freon and since it has been working
running perfectly all Summer! They came on time,
worked quickly and were very professional. I would use
Kenneth C. (Willingboro,
"It went very well. Matt came in, examined the
area and told us what was wrong. Told us he had the
part in the truck, quoted the price and completed the work
within 15 minutes."